Download does not work for First Community CU of Houston

Cliff
Cliff Member ✭✭✭

For Years I have been downloading transactions from First Community CU of Houston, but now it does not work. I tried to reconnect, but FCCU no longer is in the list of financial institutions. Why was it removed? How do I download my transactions now? Thank you

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    edited September 10

    Hello @Cliff,

    Upon searching for this financial institution, I am still seeing it listed in our financial institution list (see below).

    To better assist you further, could you tell us exactly what you typed in the search field in an attempt to find it?

    Thank you!

    -Quicken Anja
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  • Henry R
    Henry R Quicken Windows Subscription Member

    I had the same issue. FCCU underwent a technology upgrade over the Labor Day weekend. I had to change my login from my Member Number to a User Name. Once you do that it should start working for you, as it did for me after I made the change. Go to Settings on the Main Page and then Update Login ID. Once you do that, you'll have to update that info in Quicken.

  • Cliff
    Cliff Member ✭✭✭

    Issue has been resolved. Thanks

  • Quicken Anja
    Quicken Anja Moderator mod

    @Cliff Thanks for the update! Glad to hear the issue has been resolved. 🙂

    If there were any specific troubleshooting steps you took to resolve the issue, please feel free to share them here as they may help other experiencing the same problem.

    Thank you!

    -Quicken Anja
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  • sjswiatoviak22
    sjswiatoviak22 Quicken Windows Subscription Member

    I am having an issue adding my bank accounts to FCCU-Houston. I have updated my login ID and can log into the FCCU Site just fine. I keep getting an error message from Quicken - see attached

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @sjswiatoviak22,

    Thank you for adding to this discussion, though I am sorry that you are experiencing this error.

    Based on the error message you are receiving, it would be better suited for you to contact Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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This discussion has been closed.