OFX-15500 with Columbia Threadneedle

System
System Member admin
edited October 12 in Errors and Troubleshooting (Mac)

This discussion was created from comments split from:

Cannot Login to Columbia Threadneedle after their recent website changes

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  • qknuser34988
    qknuser34988 Quicken Mac Subscription Member ✭✭
    edited September 10

    I am having the same problem. I can login to the bank's website fine with my ID/Password. I have tried both direct connect and quicken connect and also deleted the account. Is there somewhere it saves my ID/Password I should erase?

    Channel : OFX
    Error code: 15500

    The password you entered was incorrect.[3904]

    Direct Connect FI

    EDIT:

    I deleted all quicken information from the keychain / password app and it is working so far

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @qknuser34988,

    Quicken for Mac may return an Error 15500 when attempting to update or add accounts using Direct Connect. You may follow this link to access a FAQ that provides more information and troubleshooting steps. It is recommended to save a backup before proceeding (just in case).

    I hope this helps!

    -Quicken Jasmine

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