third time this month all my accounts are deactivated CC-800

Dennis Mc
Dennis Mc Member ✭✭✭
edited 9:08AM in Download, Add/Update Accounts (Windows)

I updated my accounts this morning; this afternoon, my Chase, Elan Services, USAA, and Phoenixville Federal Bank accounts all reported CC-800 errors. This is the third time in September that all four accounts have reported CC-800 errors simultaneously. Is anyone else seeing this?

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  • UKR
    UKR SuperUser ✭✭✭✭✭

    Please read and follow instructions here:
    https://www.quicken.com/support/error-message-when-updating-accounts-cc-800/

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Dennis Mc,

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password

    Let me know how it goes!

    -Quicken Jasmine

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