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not downloading transactions from Frankenmuth Credit Union

Richard Low

I have quicken classic for windows, my bank is Frankenmuth Credit Union. Approx 2 weeks ago stopped downloading any transactions. I called support and as usual they blamed the bank. I called the bank support and they said quicken was not being blocked and if I could log in to my account online then it was a quicken issue. I called quicken support again and was told they had no idea and was going to escalate the case and i would get an email. Of course that never happened! Just checking to see if anybody out there knows of a fix or will I be looking for a different accounting program and dropping quicken.

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Comments

Quicken Anja

Hello @Richard Low,

Aside from being unable to download transactions, do you receive any specific error code(s) and/or message(s) while trying to connect that you can provide us with here, please?

Thank you!

Quicken Anja

Hello again,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

Quicken Anja

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!