Quicken Online Backup file empty

Peter Goergen
Peter Goergen Quicken Windows Subscription Member ✭✭✭
edited October 6 in File Conversion and Backup (Windows)

One of my two Quicken Online Backup files is showing a size of 0.00 MB.

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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Peter Goergen,

    I apologize for the delayed response.

    Are you still seeing these 0.00 MB backups? If so, what appears when you open one?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Peter Goergen
    Peter Goergen Quicken Windows Subscription Member ✭✭✭

    I am still seeing the 0.00 MB backups.

    However, when I restore one of the backups, the restore completes successfully.

    Wondering if it has anything to do with the size of my file. It's about 3.1 GB.

    BTW, I went to sign up for the email digest, but I couldn't find where to locate my Community Profile.

    Pete

  • nmestanas
    nmestanas Member ✭✭✭

    Hmmm… Possibly the "Size" field can't accommodate Gigabyte?

    I'm assuming the WOW prefix backup is a different Quicken file.

    Can you change the width of the column?

  • nmestanas
    nmestanas Member ✭✭✭

    @Peter Goergen Click on your Avatar (the Smiley face) in the upper right corner, next to the envelope (messages icon). The select "Account and Privacy Settings". That will take you into your profile where you can subscribe to the Digest. While you're in there you can adjust/change the other notification preferences if you like.

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