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Are Citi credit card downloads working now?

Les VM

Still having issues with downloading credit card info for two different Citi cards. I am authorized by Citi to download. When I try online download nothing happens, no error messages. If I try importing into a specific account in Quicken that does exist I get the error:

Your financial institution has downloaded data for an account that does not exist in your Quicken data file. [OL-362-A]

[OL-362-B]

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Accepted answers

Rocket J Squirrel

They started working for me this afternoon. I did have to reauthorize both my card and my wife's card yet again. Then we both got transactions downloaded.

All comments

Rocket J Squirrel

They started working for me this afternoon. I did have to reauthorize both my card and my wife's card yet again. Then we both got transactions downloaded.

Les VM

yes, both accounts working again after reauthorizing with Citi.

NiralS

I have Citibank Costco Visa and still not working. Any suggestions?

Bulldog50

Working for me. I just tried it at 10:15 EDT on 10/2/2024, and it worked.

Les VM

Yes, finally got it to work.

Fred Shultz

Citi credit card is skipping multiple transactions when downloading. Transactions for a number of days skipped but those before and after those days downloading. Anyone know the reason?

VJS

Citibank Mastercard and Costco Visa downloads not working since 9/24/24. Help!

Quicken Kristina

Hello @Fred Shultz,

To troubleshoot missing transactions, please follow the steps in this article on missing transactions/transactions not downloading.

Hello @VJS,

To assist with this issue, please provide more information. What happens when you try to update those accounts? Are you seeing any error messages/codes?

I look forward to your reply!