EWC+ Not working 10/5/24
All my EWC+ Banks;…BofA, Chase, CiTi…not connecting. My DirectConnect banks, Truist, Vanguard, Fidelity…all connected Fine…. No Error messages….
Update…Quicken Chat confirms there is a Server issue with EWC+….EWC+ is Down
Answers
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Using Quicken Classic in Windows 11. This morning, I went through the usual steps for OSU, entered password and the processing window opened apparently downloading transactions. I started looking at individual accounts and the only accounts updated were Fidelity Investments. Accounts would not update when done individually. One account, Old National Bank, requested a second level authorization, SMS message, which I entered, but that account did not update either.
No error messages or other indications anything is wrong.
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I am having problems with EWC accounts, but not Direct Connect ones.
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All of my accounts seem to be EWC or EWC+ so I'm completely unable to update.
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Same update, same experience. All accounts on the list show successful but in red with red dots next to the account names. Flashed green for a second but then went all red. None of my accounts were updated. Tried again, even closed the program, reopened and tried again. Tried without VPN too. Still unsuccessful.
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Same issue here … no updates occur … all show in "red".
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Also no luck with Citibank this morning, October 4th. So frustrating. The issue was supposed to have been resolved.
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Thank you. Same experience here. Fidelity and Vanguard working. Chase doesn't show any status at all. Accounts don't appear in summary.
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Ongoing problem. Can't update any achwab accounts today. Proba
lem has been recurring since December. AND NO SUPPORT ON WEEKENDS!!!
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Same here as well. Thank you for the update.
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I am having the same issue as Banditz71. I have had some luck reauthorizing but then the one step update doesn't work with some institutions. This has been a mess all week
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No sense in anyone tiring to connect …per Quicken Chat…there is a Quicken Server Issue and EWC+ is Down. I would have liked to see something from the Quicken Moderator….
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Seems to be working this morning………
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October 6, 2024 7:58AM PDT
Citi Bank Authorization and update worked for the first time in two weeks.
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I just tried Chase…it did not connect. Register still shows last Connection 10/4/24. Why is it, or have i missed it, Quicken has not Posted this issue on their Support Website…I mean all EWC+ connection Down…or maybe some…intermittently connect…this is major and hearing officially from Quicken would be information all of us would like to know…… I do not want to go thru De-Active/Re-Active accts if doing so would not be the corrective steps to once again connect my EWC+ accts
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denmarfl - My Chase account (Visa) "did" connect this morning … that's strange!
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I just chatted with Quicken Chat Support…yesterday a Chat agent confirmed there was a Server issue…today this chat agent had absolutely no knowledge of a server issue with EWC+ yesterday. As a 35+ year user of Quicken…this entire switch to EWC+ has just about made me say goodbye to this Product. But even moreso, the Support over the years has difinitely declined. yesterday a Chat agent said, server issue…today Chat agent says…there not been any server issues…WOW. My EWC+ connections worked fine on 10/4/24…not so 10/5 or today 10/6/24….. I get a bit tired of De-Activating….re-activating my accts…which I did this time…with my Chase accts…and still no connections. Register still shows last Update 10/4/24
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