RE: RESOLVED! 10/7/24 Cloud Sync Error - HTTP-503/503

Greg Brown

This is still an issue for me. All of the accounts that have cc-800 are still gettin cc-503 when I try to resolve.

: {"Ticket ID":"11317226"}

Quicken Jasmine

Hello @Greg Brown,

If you are still experiencing an issue after the alert has been marked as resolved, we suggest contacting Quicken Support directly as an escalation may be in order. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that we could not be of more assistance!

Greg Brown

I was in touch with support yesterday for 1.5 hours. I asked them to review my logs to determine the issue. I couldn't add ANY accounts without getting a cc-503. They said they would work on it. They said it looked like there was some kind of block on my account preventing me from adding any accounts. They emailed me a little while later saying it was resolved. It was in fact resolved, and I was able to add all accounts, even accounts that I had been having cc-503 issues with for at least 6 months maybe longer. This is the first time in as long as I can remember that ALL of my accounts are connected. I am thrilled.

Quicken Jasmine

Hello @Greg Brown,

I am happy to hear that the issue was resolved for you!

Please do not hesitate to reach out with any further questions or concerns!