costco citi card does not connect

Won2
Won2 Quicken Windows 2017 Member ✭✭✭
edited November 9 in Download, Add/Update Accounts (Windows)

Despite claims this is fixed it is in fact not fixed. I can not make the connection. I go though the set up and it ask to sign into my account and i am 100% sure the user name and PW are right. It just times out. Weeks this has gone on.

Comments

  • Won2
    Won2 Quicken Windows 2017 Member ✭✭✭

    o and lets not talk about the fact that when you now have to manual download transaction and then it downloads transaction that are already in the register and you chose manual match it comes back with there are no matches. Excuse me i am manual matching not automatic matching I will tell you what to match it with. The fact that it does not even try to match based on the amounts is mind boggling. This is simple stuff but seems quicken cant handle simple stuff anymore

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Won2,

    If you are still experiencing an issue after the alert has been marked as resolved, I suggest contacting Quicken Support directly for further assistance as an escalation may be in order.

    The Quicken Support phone number can be found through this link. Phone support is available from 5:00 a.m. PT to 5:00 p.m. PT, Monday through Friday.

    Thank you. 

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Won2
    Won2 Quicken Windows 2017 Member ✭✭✭

    nope membership canceled Thanks for showing me how easy it is to just manual download You have saved me the cost of the app. I see no reason to waste more time in phone calls and the fact that im not the only one with problem should tell you its a YOU problem. Out

This discussion has been closed.

Categories