Why has Quicken's Online service been down for three days?
I've been getting this message about the online service for three days:
What's isn't this being taken care of?
Comments
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Hello @W.N.M,
If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.
- Navigate to Edit
- Preferences...
- Quicken ID & Cloud accounts
- Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
- Follow the prompts to Sign Out
- Sign back in using your Quicken ID (email) and password
Let me know how it goes!
-Quicken Jasmine
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I had to make three attempts to sign back in with my Quicken Account ID, eventually I accomplished that. When I ran One Step Update, it worked. Thank you.
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Hello @W.N.M,
Thank you for coming back to let us know. I am happy that the issue has been resolved!
-Quicken Jasmine
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