Sorry. We encountered an error. (It's not your fault.) Wells Fargo

jim1.depiante
jim1.depiante Quicken Windows Subscription Member
edited October 15 in Download, Add/Update Accounts (Windows)
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I have been unable to download from Wells Fargo for almost a year. Suggestions?

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Comments

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    I have no issues connecting to Wells Fargo. The first troubleshooting step would be to simply try reseting the account.

  • augiboy
    augiboy Quicken Mac Subscription Member ✭✭

    I cannot connect to Wells Fargo today. Resetting the account did not fix it.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    https://community.quicken.com/discussion/comment/20457699#Comment_20457699

    If you have the same problem as the original poster, @jim1.depiante , your issue is the old, persistent CC-501 error.
    If the problem doesn't correct itself after 24 hours, please contact Quicken Support on the phone during posted hours of operation and report this issue. They will need to review a download log file and determine what's causing the problem. Depending on the review, the problem may need to be escalated to higher support levels.

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