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Citi connection issue - connecting with one ID breaks the other

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TimJH

No they're not. I still have the problem that signing on with one ID breaks the connection with the other.

Quicken Kristina

Hello @TimJH,

Due to the nature of this issue, it is recommended that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and escalate the situation as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!