Got a pop-up window showing securities mismatch. How do I resolve it?

Chuck56

LAM Research Corporation had a stock split a couple of weeks ago. As part of the split the security name changed (LAM Research Corporation COM New) apparently but the stock symbol stayed the same. Now, every time I run one step update, I get this pop-up indicating a mismatch. How can I resolve this? Would prefer not having to restore one of my back up files from a couple of weeks ago.

Thanks

ScreenShot_20241018100651.jpeg

q_lurker

I presume you'd like to continue forward with this as a single security. Also presuming that "LAM Research Corporation COM New" is not currently in your Quicken Security List.

I would:

• Edit the Security Details for the current "Lam Research Corporation" security in your security list
• Uncheck the box about "Matched with online security"
• From the applicable account transaction list, Gear icon upper right
• Choose Reconcile Shares
• You should then get the opportunity to match the new LAM to the existing LAM

That should clear the pop up from future downloads.

Chuck56

I appreciate the reply. I got to step 5 and the security mismatch screen came up. How do I complete step 5 above. I get the option to ignore or create a placeholder.

q_lurker

Ignore for now.

From this selection of Reconcile Shares:

I would have expected you to get a pop up more like this:

You can also try the path: Tools / Online Center. Select account. Select Holding tab. Compare to portfolio button. That should also bring up the same type of Matching Security pop up.

Chuck56

Thanks.. It's strange. I still get the same pop up.

q_lurker

Does the LAM … NEW exist in your Quicken security list? If so, delete it. The StkSplit should refer to the original LAM security

Chuck56

No, just LAM Research Corporation.

q_lurker

And that LAM Research Corporation is unmatched, does not have a CUSIP in the Security List?

And the list is showing hidden securities (though I don't know why LAM … NEW would be hidden).

Sort of grasping at straws now. Not clear what is wrong.

Chuck56

Very strange. I may have to go in and do a manual change. I really appreciate you taking the time to assist in this.

mshiggins

I just entered the Lam stock split transaction manually. Of course I no longer download any transactions (using Q2017).

I did see on Fidelity site it showed a remove of old shares and an add of new shares. Maybe there is a placeholder for the “new” Lam shares?

Chuck56

I went back and did the same thing. Now when I do a "Reconcile shares", it indicates everything is in agreement. Thanks