CC-501 - while setting up online access to Advancial Credit Union

Aditya
Aditya Quicken Windows Subscription Member

Getting Server errors trying to connect and download from my Advancial Credit Union for the past 3-4 days now.

I have deactivated my online setup and trying to set up afresh, but still getting the same error message consistently.

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    CC-501 errors or "not your fault" message from one or more banks
    and the problem does not resolve itself after 24 hours

    Please read and follow instructions here:

    https://www.quicken.com/support/error-when-using-online-services-cc-501

    Support needs to obtain and review your download log files, to be able to dig a little deeper and to resolve this issue for you.