One Step update does not update the date

Bstanley5
Bstanley5 Quicken Windows Subscription Member ✭✭

This has occurred

for months. Multiple financial institutions are involved.

Answers

  • Bstanley5
    Bstanley5 Quicken Windows Subscription Member ✭✭

    This has occurred for months

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    And the date stays the same even though you clicked on the Update icon (the arrow icon chasing its tail)?

    Also, in Tools / One Step Update Settings, have you enabled "Update Bills"?

  • Bstanley5
    Bstanley5 Quicken Windows Subscription Member ✭✭

    Tried the update icon I stopped using Bill Manager a few years ago. There is no setting for that.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    OK. I'm confused now. What is it that you're complaining about? A function that you stopped using "a few years ago" does not update its last updated date?

    Some more details would probably be helpful.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @Bstanley5 Has there been any activity in those accounts? An acct w/o activity for 90 days goes "dormant" and won't download any longer.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Bstanley5
    Bstanley5 Quicken Windows Subscription Member ✭✭

    I use the One Step Update to pull down financial transactions from Banks, credit cards and brokerages only. I don't use the billing functionality (downloads). Until April 24 of 2024 the last updated worked to let know the last time the One Step Update was run.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Didn't answer my question. In the real world, has there been activity in the account(s)?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Bstanley5
    Bstanley5 Quicken Windows Subscription Member ✭✭

    Yes. There are 13 accounts across 5 institutions. All have been updated since April 24 and most are updated daily.

  • Bstanley5
    Bstanley5 Quicken Windows Subscription Member ✭✭

    BTW - I've been a user since 1992.