Citi Bank Downloads Not woring

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prrred
prrred Quicken Windows Subscription Member
edited November 2024 in Errors and Troubleshooting (Mac)

When I download checking, savings and CC the downloads do not happen even though there are new posted transactions. If I deactivate and reactivate, the downloads will work for one time, and then not work for future transactions. Support does not know how to fix this.

Comments

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta

    Have you switched to Quicken Mac? You're posting in the Mac forums. If you're still using Quicken for Windows I can have a moderator move your post.

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    I think you've selected the wrong financial institution if it's connecting but not downloading known new transactions.

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