Bank Fund Staff Federal Credit Union WC

will66pu
will66pu Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Windows)

Quicken stopped connecting to this financial institution today. have deactivated accounts to this credit union and attempted account setup . Initial connection to Credit Union made during setup, i.e. signin credentials were recognzied. . Then message appears offering to send security code to phone number or email address on record with Credit Union. . Code is received and provided during setup. . Sign in process briefly continues, then disconnects.

Error message is "Sorry, we encountered an error, it;s not your fault."

Credit Union's request for a two factor authentication code first appeared a few days ago during update attempts . Until today, account connection and updates , after providing code, completed normally.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @will66pu,

    Based on the error you described, we request that you please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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