Change to Merrill Lynch Downloads - Appears to Require Pre-Authorization to Download

pgavon
pgavon Quicken Windows Subscription Member ✭✭✭

For the past several days I have been unable to download my transactions from Merrill. When I try to update, a notice comes back that says "Quicken unable to establish an internet connection". So I went on the site to see if they implemented some type of "authorization" process (similar to Schwab). When you go to the Merril Main menu and click on "Accounts", then click on "Download Account Data", you get a screen that looks like it authorizes downloads. There are 4 items you must complete - 1) Choose Account(s) 2) Choose Application 3) Chose Settings, and 4) Download. After selecting my accounts, choosing Quicken as the App, specifying the range of dates for download, the Website downloaded a file which seemed to update my Quicken App (which was open at the time).

I could not find a way to permanently "authorize" subsequent Quicken downloads. So it appears that I will have to go to the Merrill website every time I want to download Quicken data and go through the process noted above.

Has anyone else experienced problems with Merrill Downloads consistent with my experience above?

I am using Quicken Windows 11 - Version R59.18

Comments

  • jtemplin
    jtemplin Member ✭✭✭✭

    Long-time Merrill client here. The screen you filled-out is designed for single-use downloads, not authorizing recurring ones like OSU into Quicken.

    Merrill still uses Direct Connect. I've been a Merrill client for years and can't recall the last time I was forced to reauthorize. I would imagine that when you set up Online Services for those accounts, the authorization would have taken place within Quicken's set up dialogs.

    But you get an "unable to establish internet connection." I think something else may be going on here. Maybe for just you because I've been downloading transactions without issues for many months. Honestly, Merrill has been one of the most trouble-free download FI's.

  • pgavon
    pgavon Quicken Windows Subscription Member ✭✭✭

    @jtemplin - Thanks for the feedback. I will disconnect and then reconnect to see if that helps…

This discussion has been closed.