CC-501 All accounts 11-17-2024

mrpaley1
mrpaley1 Member ✭✭✭
edited November 17 in Errors and Troubleshooting (Windows)

Is there a temporary issue going on? All accounts returned CC-501. (error on the Quicken side server…)Tried a few times. First time took a while. Next couple attempts returned the same result but faster.

Also a couple of the bill reminders (Chase and Citi) now show yellow warning signs saying to fix the biller connection and are categorized as "Needs Attention".

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Comments

  • Greg Brown
    Greg Brown Quicken Windows Subscription Member ✭✭✭✭

    Same issue here cc-501 on all Express Web Connect accounts… Sent report to support.

    Quicken Business and Personal-R59.35 Windows 11 PRO current on updates

  • Struggles
    Struggles Quicken Windows Subscription Member ✭✭

    Same here - geez Quicken

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    Try it now. I connected and downloaded transactions for all my accounts at 8:44a without issue.

    I come from an IT shop and we would do server maintainance on Sat-Sun mornings. That would give us a day to troubleshoot any unexpected difficulties before the start of the work week. Sometimes, due to unexpected difficulties, we were a little late getting all the servers back online early Sunday morning.

  • mrpaley1
    mrpaley1 Member ✭✭✭
    https://community.quicken.com/discussion/comment/20461976#Comment_20461976

    Thanks RalphC but no change for me.

  • Pat Marshall
    Pat Marshall Member ✭✭✭✭

    I have the same problem that began 11/17/2024. Occasionally in the past I have had 1 out of all my accounts return the error and I thought nothing about it expected it would resolve within a a few hours, no more than a day. But this AM, Schwab, Chase, Costco VISA, Discover, Sam's Club Synchrony, UBS VISA, and USAA Bank. That has never happened before. Interesting that all of my UBS accounts updated except their VISA card.

    It just seems like lately there have be more "surprises" with Quicken than ever before. I will try this PM, but this is not a good look.

  • Struggles
    Struggles Quicken Windows Subscription Member ✭✭
    https://community.quicken.com/discussion/comment/20461976#Comment_20461976

    Ralph - Not working either for me = 10am EST

  • nmestanas
    nmestanas Member ✭✭✭✭

    Worked for me earlier today (around 6:30am PST) and just now.

  • isonclubikin
    isonclubikin Quicken Windows Subscription Member ✭✭✭✭

    Happened to me this morning, too. But, I just checked again, and this time it completed correctly.

  • Struggles
    Struggles Quicken Windows Subscription Member ✭✭

    everyone


    I copied my file and reconnected all my accounts


    that worked


    something must have been corrupted

  • Greg Brown
    Greg Brown Quicken Windows Subscription Member ✭✭✭✭

    I just ran OSU and everyting worked. Must have been a temporary Quicken Server issue.

    Quicken Business and Personal-R59.35 Windows 11 PRO current on updates

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello All,

    I am happy to hear that this issue has been resolved for some of you. Is anyone still experiencing a CC-501 with Express Web Connect accounts?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • mrpaley1
    mrpaley1 Member ✭✭✭

    All good at 5:48 PM EST

  • Pat Marshall
    Pat Marshall Member ✭✭✭✭

    Same here. Wonder what happened?

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @mrpaley1 and @Pat Marshall,

    Thanks for letting me know!

    Please report back if the problem returns.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

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