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CC-501 All accounts 11-17-2024

mrpaley1

Is there a temporary issue going on? All accounts returned CC-501. (error on the Quicken side server…)Tried a few times. First time took a while. Next couple attempts returned the same result but faster.

Also a couple of the bill reminders (Chase and Citi) now show yellow warning signs saying to fix the biller connection and are categorized as "Needs Attention".

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Comments

Greg Brown

Same issue here cc-501 on all Express Web Connect accounts… Sent report to support.

Struggles

Same here - geez Quicken

RalphC

Try it now. I connected and downloaded transactions for all my accounts at 8:44a without issue.

I come from an IT shop and we would do server maintainance on Sat-Sun mornings. That would give us a day to troubleshoot any unexpected difficulties before the start of the work week. Sometimes, due to unexpected difficulties, we were a little late getting all the servers back online early Sunday morning.

mrpaley1

https://community.quicken.com/discussion/comment/20461976#Comment_20461976

Thanks RalphC but no change for me.

Pat Marshall

I have the same problem that began 11/17/2024. Occasionally in the past I have had 1 out of all my accounts return the error and I thought nothing about it expected it would resolve within a a few hours, no more than a day. But this AM, Schwab, Chase, Costco VISA, Discover, Sam's Club Synchrony, UBS VISA, and USAA Bank. That has never happened before. Interesting that all of my UBS accounts updated except their VISA card.

It just seems like lately there have be more "surprises" with Quicken than ever before. I will try this PM, but this is not a good look.

Struggles

https://community.quicken.com/discussion/comment/20461976#Comment_20461976

Ralph - Not working either for me = 10am EST

nmestanas

Worked for me earlier today (around 6:30am PST) and just now.

isonclubikin

Happened to me this morning, too. But, I just checked again, and this time it completed correctly.

Struggles

everyone

I copied my file and reconnected all my accounts

that worked

something must have been corrupted

Greg Brown

I just ran OSU and everyting worked. Must have been a temporary Quicken Server issue.

Quicken Jasmine

Hello All,

I am happy to hear that this issue has been resolved for some of you. Is anyone still experiencing a CC-501 with Express Web Connect accounts?

Let me know!

mrpaley1

All good at 5:48 PM EST

Pat Marshall

Same here. Wonder what happened?

Quicken Jasmine

Hello @mrpaley1 and @Pat Marshall,

Thanks for letting me know!

Please report back if the problem returns.

Greg Brown

https://community.quicken.com/discussion/comment/20462046#Comment_20462046

Since this issue happens periodically, can you tell us what the cause/resolution was?