Have had ongoing problems with:1. Downloads from Schwab (since Dec of 2023) and 2. File crashing. Running v5.9 on new computer running Windows 11.
When running under v 56.9 no crashes but Downloading problems persisted When updated to v58.4 in September File crashes recurred. Advised to re-install 56.9 and crashes stopped. Advised to just stay on v56.9 . The downloading problem remains unresolved. (It can take up to 15 attempts to download before all accounts get downloaded!) But now I see that there are newer version updates and all of Quicken's advice at Quicken.com/Schwab advises that trouble shooting the download problem says to be sure to you have updated to the latest version.
When I called support and asked for escalation to 2nd Tier support re: trying again to update and what I can do if the file starts crashing again and I was simply told to just stay on v56.9. Not a very satisfactory answer!!
What would you suggest? I've used Quicken for over 20 years and don't want to have to find some other Personal Financial software but I also cannot continue to spend a full 1 1/2 days trying to get downloads from Schwab. Have spent many additional hours speaking to support over the past year.
