scotiabank quicken downloads

mohanraj

I too noticed that Scotiabank was not going to allow Quicken downloads from their new online banking site as of Jan 2025. As others have said here, this was very frustrating as I found this functionality invaluable. I left messages on the Scotiabank website and then complained to my business banking rep at my branch who did submit to Scotiabank. BUT I just went to the new site and now see that a Quicken download IS now available as an option in addition to the CSV and Excel files. I tried it out and it appears to be working but did look like it was double entering some transactions. I hope this is just due to the new website but at least it looks to work. Hoping that it continues to be available but for now it appears to be

Quicken Kristina

Hello @mohanraj,

I'm glad to hear the connection option is finally available!

To help troubleshoot the duplicate transactions, please provide more information. Was this a one-time occurrence after you connected the account? Were the duplicates all transactions that had previously been in the account (for instance, if you had been updating the account manually previously)?

The article linked below may also be helpful in troubleshooting duplicate transactions:

https://www.quicken.com/support/quicken-downloads-transactions-which-are-duplicates-existing-register-entries/

I look forward to your reply!

mohanraj

I had already manually deleted the double entries so I'm not sure which they were but they may have been duplicates of all the ones that had previously been downloaded for the month in question. When I do the next download I will look to see which ones duplicated and see if there is a pattern. Thanks

mohanraj

I just went to the Scotiabank website and downloaded my credit card transactions for November, all of which I had previously downloaded from the prior "classic" website. All of the November transactions were duplicated. I have manually deleted them but fell it should not be a problem going forward as I will only be now downloading new originals from the new website. I looked at the link you sent and did not see the download ID icon. At present I am running the Canadian Windows version of Quicken using Parallels on my M3 MacBook Pro as the Mac version does not give me the functionality that I wanted

Quicken Kristina

Thank you for your reply,

I'm glad to hear there shouldn't be any issues going forward (since there should be only new transactions to download). Should the issue persist, please reach out so we can help troubleshoot the issue.

For November, were there new transactions you were trying to pull in, or were you testing to see if the issue would repeat? Before deleting those transactions, did you check the Downloaded ID of the duplicate transactions (to verify if they were unique values or not)? There's no need to re-import those transactions if you didn't, but if the issue should repeat, checking the Downloaded ID column is one of the troubleshooting steps (for more information, see this article on duplicate transactions).

Thank you!