Quicken shut down when trying to open file (Quicken 2017)

KSfarm
KSfarm Quicken Windows Other Member ✭✭
edited January 9 in Errors and Troubleshooting (Windows)

Quicken Home & Business 2017 Windows version— Quicken shuts down going between files. When I am in Quicken file "A" and then I go to File:Open Quicken File to open a different file (let's say "B"), Quicken pauses and then shuts down without accessing file "B". I can work around it by going to File Explorer and opening Quicken file "B" but I cannot open file "B" coming from file "A" within Quicken. Computer has all the latest updates and have shutdown several times. Any recommendations?

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Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    By any chance was File B originally created by a Q product later than 2017?

    And, if you open File B first, can you switch to File A from within Q?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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