I am having a connection problem with LPL using Quicken Windows. The issue has persisted for 2+ mo

Quicken Windows Other Member

When will this issue be fixed please. I have been getting a connection error for over 2 months now. Surely this can be prioritized as it is critical for many users. LPL is a major brokerage investment platform. They have said it's not a problem on their end.

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Answers

  • Moderator mod

    Hello @Quick2Save,

    We currently have two known issues with LPL Financial that have been escalated and are being worked on. You can review and follow the Alerts for all updates and information those here and here.

    However, we do not have an ETA on resolution available at this time.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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  • Quicken Windows 2017 Member

    This is totally unacceptable. I signed up for Quicken specifically because I wanted to keep track of my accounts online. Quicken has not been able to connect with LPL for over 2 months. My error is CC-501.

  • Quicken Windows Subscription Member

    I am also getting the CC-501 error with LPL. I was told it was being addressed on the thread about CC-503 which hasn't been update on over two weeks now and no progress in 2 months. When will someone actually work on this issue?

  • Quicken Mac Other Member ✭✭

    I am right there with all of the people complaining about the Quicken to LPL Financial connection. If these two companies, who we rely upon to assist with our financial obligations and investment strategies, cannot talk to one another for 5-6 weeks, then we must look to another conduit that will provide those services.

    I spoke to Quicken tech support last week and was told this issue may take up to 3 months to resolve. That is totally unacceptable.

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