Why did my Quicken Mac data file triple in size within a few days?

Namir
Namir Quicken Mac Subscription Member ✭✭

Running Quicken Classic for Mac w/ macOS Sequoia 15.1.

Quicken keeps its main data file in a subfolder under my Documents area on my iMac. (It used to be in some library, and I moved it.) When I quit Quicken a backup also goes to the DropBox account I got when I purchased Quicken. Recently DropBox notified me I was approaching my 2 GB limit. When I checked the size of the Quicken data files I found both the one normally used one on my iMac and the ones in DropBox had tripled in size from Nov 10 2024 @52.6 MB to 152.5 MB on Nov 20 2024. I don't mind that they grow in size with time, but what happened such that it tripled in size in such a short period?

Thank you,

Namir Kassim

Annandale, VA

Best Answer

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    Answer ✓

    Hello All,

    I received confirmation from our Mac team that the compression was turned off due to an issue. They did not provide an ETA when it will be turned back on.

    Thank you!

    Quicken Kristina

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Answers

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Flagged thread to be moved to Mac forum category.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • Namir
    Namir Quicken Mac Subscription Member ✭✭

    Thank you Splasher for moving my question to the correct forum.

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    I believe there was an issue affecting a small number of users which the developers thought might be related to encryption and macOS. And I believe they may have temporarily changed the compression settings to test/work around whatever that issue was. Do you encrypt your file? Is is password protected? You might try removing either of those, temporarily, to see if the size of a backup file returns to what it used to be. (I don't encrypt my file, and I have seen no increase in the size of my live or backup data files.) If I am correct about what's going on, I would expect to see them return the normal compression in either the next Quicken Mac release or perhaps after a macOS update if the problem turns out to be with macOS.

    Quicken Mac Subscription • Quicken user since 1993
  • Namir
    Namir Quicken Mac Subscription Member ✭✭
    edited December 7

    Thank you jacobs, and ditto for me on encryption. I do suspect there was an OS and/or Quicken update at the pertinent time, so your hypothesis makes sense. I will await another update(s) and track what happens. Thank you again for your insight.

    I welcome additional comments by others, especially any that encountered a similar issue.

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta

    @Namir I saw the same thing happen around the middle of November - both my Quicken data file and my backup files roughly tripled in size. The change didn't seem to correlate to me upgrading either Quicken or MacOS, so I'm not sure what happened.

  • Gilles9
    Gilles9 Quicken Mac Subscription Windows Beta, Mac Beta Beta

    I just looked

    My quicken data file did triple in size to 149MB, used to be around 50 MB

    My backups do show 56 MB

    Wonder why the back up is about 3 times smaller than my Datafile, compression ?? that is a lot of compression

    Nothing was ever encrypted, no password ever set

  • Namir
    Namir Quicken Mac Subscription Member ✭✭

    Fascinating. Unless someone can add more, looks like all we can do is wait?

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    Wonder why the back up is about 3 times smaller than my Datafile, compression ?? that is a lot of compression

    That's pretty typical. My data file is 119 MB and backups are about 44 MB, so the backup is about 37% of the live file. This is the way it has been. I suspect anyone who has seen their data file expand three-fold has or has had their file encrypted, which also compressed it. And that the developers have disabled the compression for the time being to try to prevent the encryption issue some users were experiencing.

    Quicken Mac Subscription • Quicken user since 1993
  • Namir
    Namir Quicken Mac Subscription Member ✭✭

    @jacobs I see - you're saying the encryption (w/ compression) was being implemented automatically by the Quicken software - and they recently turned it off so our data files grew (by 3x apparently). Not that we did anything different on our end.

  • MontanaKarl
    MontanaKarl Quicken Mac Subscription Member, SuperUser, Mac Beta Beta

    I've been experiencing the same tripling of my data file size to 180 MB for the past month or so and finally got around to taking off my encryption password as @jacobs suggested…. and indeed, the backup file is back to 60 MB. But, the main file remains bloated at 180 MB even unencrypted. Until this happened, my encrypted main file was somewhere between 60 and 70 MB.

    Quicken user since 1990, MacBook Pro M2 Max on Sequoia 15.2

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    But, the main file remains bloated at 180 MB even unencrypted. Until this happened, my encrypted main file was somewhere between 60 and 70 MB.

    It's not "bloated"; that 180 MB is the true size of your Quicken Mac data file. You've been accustomed to seeing the compressed size, because of encryption also involved compression. And currently, the compression is turned off for encrypted files.

    I normally don't encrypt or password protect my data file. The data file size is currently about 120 MB, and a backup file (which is compressed) is about 43 MB. That ratio of sizes has been roughly the same for as long as I've used modern Quicken Mac.

    So the only thing which has changed is that encrypted data files used to be compressed (like backups) and now they aren't, so they're close to 3 times larger than they were before. This is likely temporary until the underlying issue (it related to some people with encrypted files not being able to install updates) is resolved. We don't know whether this is an issue Quicken can fix by changing the encryption/compression settings or whether it is awaiting a fix from Apple in a future macOS update, since these functions are built into macOS.

    Quicken Mac Subscription • Quicken user since 1993
  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello All,

    We're looking into this issue further.

    There was mention of the file compression/size seeming to change in an earlier discussion also. Did all of you first notice this around mid-November?

    I look forward to your responses!

    Quicken Kristina

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  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    @Quicken Kristina Perhaps you can check with ChrisC on the Mac development team. He's the one who posted in November about investigating a problem which seemed tied to encryption. From his post and the observed change in the file size of encrypted files, I guessed that he disabled compression on encrypted files in the 7.10.1 release. Maybe that's not what happened, but he should know if any change was made to the encryption settings. This all happened around the same time last month.

    Quicken Mac Subscription • Quicken user since 1993
  • Namir
    Namir Quicken Mac Subscription Member ✭✭
    edited December 10

    @Quicken Kristina yes, I noticed it in mid-November. I did not change anything else about how my file was saved or backed up, at least I don't think so. It just tripled in size from about 50 MB to about 150 MB. I'm hoping that as @jacobs (very knowledgeable!) posited, it will soon return, quietly in the night, to its original smaller size - like Alice. 😊

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta

    @Quicken Kristina yes, mid-November for me as well, around the 14th.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello All,

    We have reached out internally regarding this issue and will provide an update once we have more information available.

    Thank you!

    -Quicken Anja
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  • tonym97
    tonym97 Quicken Mac Subscription Member

    Same issue here, 95MB→310… just posting for tracking purposes.

  • gsulshski
    gsulshski Quicken Mac Subscription Member ✭✭

    Same issue here, 65MB —> 163MB.. just posting for tracking purposes. I password protect the file and the mac version.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    Answer ✓

    Hello All,

    I received confirmation from our Mac team that the compression was turned off due to an issue. They did not provide an ETA when it will be turned back on.

    Thank you!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.