ALL transactions in one account show reconciled after One Step Update.

Question

Quicken Classic Premier for Windows R60.15 Build 27.1.60.15

I ALWAYS use a paper statement to reconcile…been doing this with Quicken Classic for decades, so on the Reconcile panel, "Use paper statemen" is definitely checked.

However, it has happened twice now that after I do a One Step Update, in one of my accounts all of my transactions show reconciled.  The first time (a few days ago) I thought perhaps I pressed an undocumented key combination, but last night it happened again, and I KNOW I did nothing to cause this.

Only happened to one checking account.  Savings and brokerage accounts were fine:  Quicken reconciles when downloading even though I've selected use paper statement.  Anyone else experiencing this since the most recent upgrade?

Chuck Treloar · Answer

I have this problem too in only one account.

Mike F. · Answer

I thought the same thing and did that this morning. We’ll see how it goes.

As of this morning my account balance and online balances match, so I checked the box to have it reconcile with the online balance, and did an update. I figured all the statuses would be changed to Reconciled, but no, they stayed Cleared. Then I unchecked the reconcile with online balance and updated again, and everything stayed cleared. So as of this morning; the setting has no effect either way. Rather, it seems to have a mind of its own.

Tom Young · Answer

Perhaps it's time to try a Validate & Repair on the file?  It does sound like something got unhitched in that one Account if there's a disagreement between what's actually happening in the Account vs. the way the Account is set up.  Make a backup and try, it couldn't hurt.