Why do i get Error OL -361A FROM Regions Bank when I try to do a transfer from checking to credit ca

Jack Caddell
Jack Caddell Member ✭✭
edited January 14 in Errors and Troubleshooting (Windows)

I have Windows 11 home and Quicken update R60.15, Premier

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Jack Caddell,

    Please review this support article regarding error OL-361-A.

    As stated in the article, you will need to contact your financial institution for further assistance:

    "Your financial institution has downloaded confirmation of a transfer instruction for your account that does not exist in your Quicken data file. Contact your financial institution for assistance with this problem."

    Note that it may be helpful to ask to speak with a supervisor or a Tier 2 rep as they will likely be more familiar with Quicken-related issues than frontline agents will be.

    I apologize for any inconvenience! Thank you.

    -Quicken Anja
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