Downloading error

jfletch47
jfletch47 Quicken Windows Subscription Member ✭✭
edited February 1 in Errors and Troubleshooting (Windows)

After downloading, my account balance on one of my credit cards does not match with the Quicken transactions balance. However, when I hit the reconcile button, it says the accounts are not reconciled. There is clearly a difference between the entered and the balance of the online account. This is with Chase and when I go to the online account, it shows those transactions missing in Quicken as cleared. Are you having an issue getting Chase entries into the Quicken account?

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Answers

  • jfletch47
    jfletch47 Quicken Windows Subscription Member ✭✭

    Sorry, it says they are reconciled and does not give me the opportunity to correct within Quicken.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @jfletch47,

    Are you still experiencing this issue?

    Let me know!

    -Quicken Jasmine

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