Downloading error

jfletch47
Quicken Windows Subscription Member ✭✭
After downloading, my account balance on one of my credit cards does not match with the Quicken transactions balance. However, when I hit the reconcile button, it says the accounts are not reconciled. There is clearly a difference between the entered and the balance of the online account. This is with Chase and when I go to the online account, it shows those transactions missing in Quicken as cleared. Are you having an issue getting Chase entries into the Quicken account?
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Answers
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Sorry, it says they are reconciled and does not give me the opportunity to correct within Quicken.
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-Quicken Jasmine
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