Capital One Credit Card and 360 Savings Won't Update Quicken Classic

Hi,
Quicken is not updating my Capital One two accounts. I went through the whole unlink and relink process from the directions in this community, but that did not solve yhe problem. I used the support tab in Quicken, captured a screenshot, and sent it to Quicken support over a week ago and they have not responded.
Todd
Comments
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Hello @skeeterz71,
I took the liberty of reviewing your account here internally, but am not seeing any errors. Could you please elaborate and provide further details as to what exactly happens when you attempt to connect? Do you receive any specific error code(s) and/or message(s) while trying to connect that you can provide us with here?
Check back and let us know! Thank you.
-Quicken Anja
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Hello again,
We haven't heard back from you in a while. Do you still need assistance?
Thank you!
-Quicken Anja
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Hello again,
Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.
Thank you!
-Quicken Anja
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