Downloads from Citi not correct

bsl
bsl Quicken Windows 2017 Unconfirmed, Member
in Quicken LifeHub FAQs

The credit charges downloaded on my Citi credit card are not showing correctly. Numerous transactions are showing as being from Homegoods. The actual charges are for gasoline, utilities, personal care and other. They are not showing the correct name or category and this has been going on for a number of months.

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Your Community user profile shows that you're still using "Quicken Windows 2017", an old, unsupported version. Please update your Community user profile to reflect the current version.

    To answer your question … or, at least, to try to give you an answer …

    I suspect that a Renaming Rule may have been created which is incorrect and renames too many different, unrelated transactions.
    Review your Renaming Rules. If one exists for payee Homegoods, check what text it keys in on. Change it to only trigger on "if payee contains Homegoods" or delete it altogether,

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