Blank Quicken Login Screen Due to Old Version of Webview2 on New PC

basimmer

I bought a new miniPC recently. Upon installing Quicken, I also ran into the blank Quicken login screen. Turns out my issue was the new miniPC ended up with an older version of Webview2 dated like 2022. Once I force removed it, Quicken then reported no Webview2 was installed and installing a current version resolved it.

In Windows Settings → Apps → Installed Apps, Microsoft Edge Webview2 Runtime showed a version from 2022. The uninstall button was grayed out. New versions would not install over the top.

NOTE: I had uninstalled Anti-virus and shut off firewalls and VPN just in case but not sure these were ever issues.

Steps:

Force removed Webview2 via instructions found on the Internet

1. Click on the magnifying glass icon and type cmd inside the search bar.
   
2. Right-click on the top result to open the Command Prompt app. Select Run as Administrator.
   
3. Next, navigate to the path where it is installed by typing the command below and pressing Enter:
   cd "C:\Program Files (x86)\Microsoft\EdgeWebView\Application\1*\Installer"
   
4. Next, type or paste the following command to silent uninstall it and press Enter:
   .\setup.exe --uninstall --msedgewebview --system-level --verbose-logging --force-uninstall
5. I may have rebooted to be safe

Ran Quicken and it indicated Webview2 was not installed so closed out.

Downloaded Webview2 from

https://developer.microsoft.com/en-us/microsoft-edge/webview2/?cs=1873324239&form=MA13LH

After that, the Quicken login screen appeared.

Brett Simmerman

Quicken Anja

Hello @basimmer,

We appreciate you taking the time to share this information here in the Community as it may help other experiencing the same or a similar issue. Therefore, I went ahead and moved your post to the Windows FAQ category which will hopefully make it easier for others to find when needed.

Thank you!