Downloading from AHFCU deposits but they Become Payments and Payments become Deposits
One step update from American Heritage Credit Union puts deposits in the payment column and Payments are out into the deposit column. This has been going on for over 30 days.
Comments
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AHFCU provides download into Q via Web Connect (where you initiate the download at their website) and Express Web Connect (initiated from within Q).
American Heritage FCU https://www.amhfcu.org/ 215-969-0777 https://onlineteller.amhfcu.org/AHFCU/SignIn.aspx ACTIVE BANKING&WEB-CONNECT BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT
Which method are you using? I suspect EWC is involved, which would possibly indicate a problem with the scripts that Q/Intuit is using for the download. ONLY Q Support can remedy such a situation, have you contacted them via the Support link at the top of this page.
Also, does the problem also exist if you try a Web Connect download?
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
i am using EWC. I have called quicken support several times about this, and they said there was a problem and they were working on it. I started this discussion because I have not seen anyone else having this problem. Had them trouble shut my program more than once. Told have to wait for next update, but no time frame. If more people add to this discussion, maybe get corrected faster!!
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"not seen anyone else having this problem". Maybe not for YOUR FCU (which appears to be fairly small), but it's a common issue.
And, Q Support will NEVER provide any feedback on the issue. You won't even know it's fixed until it starts behaving properly. That's just the way it is.
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0