Crashes during OSU but then doesn't see any transactions until next day

mjonis
mjonis Quicken Windows Subscription Member ✭✭✭✭
in Download, Add/Update Accounts (Windows)

This is the third time this has happened to me in the last 6 weeks. OSU runs, and then crashes "sometime" during the process (I don't normally sit and watch the screen for the 5-10 minutes it takes to update things). Run Quicken the second time (because it crashed) and OSU completes, but this time doesn't see/show any transactions. I know there's transactions to download. The next day, it'll pick up basically everything for the time previous.

Sooo:

How to get Quicken to realize it crashed during the last OSU and re-download the updates? Seems there really isn't a way and I just have to wait another day?

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  • mjonis
    mjonis Quicken Windows Subscription Member ✭✭✭✭

    Thought I'd add some additional info:

    Running OSU multiple times after a crash, does nothing (until the next day, I don't know why)

    However, today I was also reconciling my credit card statements and Quicken knew it hadn't completed the download (even though OSU didn't seem to know or care), so for example, it asked for my Amex card if i wanted to download and then reconcile. I said, sure why not. Surprise, it downloaded transactions.

    Have no idea why OSU would not/could not download anything after it crashed (and had to relaunch Quicken because of it), yet the "download" from the specific account works. Further, I have no idea why the individual accounts know they have now downloaded, yet OSU doesn't know. Almost as if the two "downloads" use completely different sections of software/code/logic, which makes zero sense to me.

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