UBS ERROR OL-315-A

Pat Marshall
Pat Marshall Quicken Windows Subscription Member ✭✭✭✭
edited January 3 in Errors and Troubleshooting (Windows)

What is the explanation for OL-315-A on UBS download. For me it is linked to the account that includes a checking account. It says UBS rejected a transaction because it is dated too far in the future. I have never seen this code before, and I don't see anything online or in my register that would contribute to the error.

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Pat Marshall,

    I apologize for any inconvenience this issue may be causing.

    This error occurs when the transactions you are downloading are dated too far into the future. This may be due to your system date and time settings since Quicken assumes that it should use your computer's clock when performing the One Step Update.

    Please take a moment to review and follow this error-specific support article regarding error OL-315.

    I hope this helps!

    -Quicken Anja
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  • Pat Marshall
    Pat Marshall Quicken Windows Subscription Member ✭✭✭✭

    After 2 days, the error went away. However, I did not make any changes either in Quicken or on the UBS website. I've no idea why it resolved without any action on my part.

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