Deleted split transaction detail
Started to run some comparison reports and noticed I had some wide swings in expense categories. I split all my transactions into lower level details when necessary. I just discovered that all of my split transactions have been deleted and recategorized to a single expense item.
This is unacceptable. I rely on this program for tracking my expenses and have more than 30 years of detail that is now compromised and cannot be corrected because the detail receipts are not available.
What is the control procedures for releases that would allow for this action to happen? Do I now have to do a reconciliation of every historical transaction for every action I take with Quicken? Every software update needs to have every consumer find the mistakes for Quicken missed during their release control process?
Has Quicken developed a tool to retrieve these lost transactions from potential backups? I find a few strings on this in the community, but all are closed without any resolution or fix.
I cannot even relay how disappointed in finding this out. My efforts at tracking my expenses over the years are invalidated by poor software release control. I expect better as should all of your customers.
If this has happened to you, make it known.
Quicken user since 1993