Unable for several days to activate One Step Update — not connecting with the Credit Union properly.
Hello @etheridger,
We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible) attached in order to contribute to the investigation.
We apologize for any inconvenience! Thank you.
Please let me know once you have submitted logs!
Thanks!
Are you still experiencing this issue?
Let me know!