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    • CC-502 Error - PenFed Credit Union

    Quicken Windows Subscription Member
    edited February 8 in Errors and Troubleshooting (Windows)

    Unable for several days to activate One Step Update — not connecting with the Credit Union properly.

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    • Moderator mod

      Hello @etheridger,

      We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible) attached in order to contribute to the investigation.

      We apologize for any inconvenience! Thank you.

      -Quicken Jasmine

      Make sure to sign up for the email digest to see a round-up of your top posts.

    • Moderator mod

      Hello @etheridger,

      Please let me know once you have submitted logs!

      Thanks!

      -Quicken Jasmine

      Make sure to sign up for the email digest to see a round-up of your top posts.

    • Moderator mod

      Hello @etheridger,

      Are you still experiencing this issue?

      Let me know!

      -Quicken Jasmine

      Make sure to sign up for the email digest to see a round-up of your top posts.

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