Quicken App transactions not syncing to the desktop version
My husband and I spend a lot of time using the Quicken App to save our expenses, then we toss our receipts only to find when we do a sync, the transactions have not downloaded into the desktop version to match. I have walked through the fixes numerous times over the last 2 years and last time spent over an hour with Quicken Support walking me through saving a new data set and resetting the cloud data etc. Great - it works…for a month and then we are back to not syncing with the app again. Quite frankly the app seems to work better than the desktop. I am using Quicken Business and about ready to jump ship with Quicken products despite being a faithful user ofr at least 13 years because this issue continues to happen over and over again. It needs to be fixed…that is fixed for good. You can't expect users to go through the large number of steps to reset the cloud data all the time. I don't want to reset the cloud and I don't want to loose the info on my app because now it has my transactions recorded with information on what it was for. My desktop syncs the transactions but it is always as a NEW transaction with no information as to what it was for. Common Quicken - why isn't this fixed?