One Step Update Summary Not Listing All Updated Accounts

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  • CaliQkn
    CaliQkn Quicken Windows Subscription Member ✭✭✭✭

    @schmieg the reset I described in my post is the not same reset that people usually do. I think 99% of users here don't know about the reset I described.

  • schmieg
    schmieg Quicken Windows Subscription Member ✭✭✭

    I know what reset you referenced. It didn't work for me. I tried that early on.

  • CaliQkn
    CaliQkn Quicken Windows Subscription Member ✭✭✭✭

    @schmieg I can say that it has always worked for me. But there seems to be a myriad of situations that can cause these types of issues.

    But still, as I stated before, I have learned (the hard way) to never delete any system files or folders from Quicken unless directed to do so by a trusted source.

  • CaliQkn
    CaliQkn Quicken Windows Subscription Member ✭✭✭✭

    @schmieg I noticed that from one of your comments you use "ccleaner". That might be part of your issues. There may be temp and cache files in your Windows and Quicken setup that are needed, but programs like "ccleaner" sometimes indiscriminately or incompletely deletes them.

  • schmieg
    schmieg Quicken Windows Subscription Member ✭✭✭
    edited May 5

    I've been using Quicken for about 20 years and Ccleaner for about the same amount of time. This issue appeared after a Quicken update last fall. Subsequent updates did not resolve it. I finally fixed it through the method outlined in my message of February 1. It has not returned since then.

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