One Step Update Failure and Subsequent Oddity
Most recent update was done a day or so ago… this morning when I tried to perform One Step Update, once the update started, it just totally shut down Quicken. This happened twice. I looked here in the Community and saw the recommendation to sign out and back in. That resolved my problem.
Interesting though, from my last Update, I had only 3 accounts of several checked to Update. During the update it only showed those accounts being updated. Yet, when it was done, ALL my accounts were updated. It also took quite long, I thought for 3 accounts, but apparently it was doing them all.
Please advise as to why it updated all accounts, not just the 3 that were selected. Thanks!
Comments
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Hello @gt00tx,
We appreciate you reaching out, though we apologize for any inconvenience this issue may have caused.
Have you attempted the update again since it first occurred to determine whether it was a one-time issue or if the problem persists?
Check back and let us know! Thank you.
-Quicken Anja
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This problem for me is intermittent. I too have signed out and back in. But long term…. it does not fix it.
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Hello @mitch.trumpetwin,
Thank you for chiming in on this discussion, though I'm sorry to hear you are experiencing this same issue.
Since you mentioned the issue is intermittent, do you know how often it occurs? Is there any particular pattern you noticed that might help us identify the root of the issue?
Check back and let us know! Thank you.
-Quicken Anja
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