Recover ID

Question

I think that I found the problem with downloading. On the Quicken website I put in the Quicken ID - [Removed - Email/Privacy]. that's the only ID that shows up in the ID login. but I have 2 choices for Password?  One is my email [Removed - Email/Privacy]. the other is [Removed - Privacy]. [Removed  Privacy] doesn't show as an ID.

[Removed Screenshot for Privacy and Security]

I think that I deleted the last ID. Is there a way to retrieve the other ID? I think I deleted it.

Quicken Jasmine · Answer

Hello @Richard Esser,

Your Quicken ID is your username, I suggest attempting to sign into your original account using your email address and password.

Please let me know how this goes!

Richard Esser · Answer

In the old Quicken the ID was a username, not an email. Earlier this month I deleted some of my passwords and older IDs from Microsoft Wallet. Since then, I haven't been able to download new transactions into the old files. I created a new Quicken file and the downloads work well. i would love to reconnect my old fies so I can download transactions. b haven't been able to so far. Do you have any idea how to fix this?

Quicken Jasmine · Answer

Hello @Richard Esser,

What exactly is the issue with online banking in your current file? Are you receiving any error codes or messages? Have you contacted Quicken Support previously regarding this issue?

Let me know!