Blue Federal Credit Union no connection - again

Paulio
Paulio Quicken Windows Subscription Member ✭✭

Yesterday all was well, but today Blue Federal Credit Union (BFCU) spins with 'looking for your accounts' after it sends me a 2FA text. I receive the text, but Quicken never gives me the window to enter the code, just spins. Further, this locks up Quicken and the only way I can get out of it is ctrl-alt-del and end the task. Is this really the only way? How about a stop/abort button?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    edited January 31

    Hello @Paulio,

    We appreciate you letting us know about this issue!

    Upon checking your account here internally, I can see that you are receiving an FDP-185 error.

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We apologize for any inconvenience in the meantime!

    Additionally, while there isn't currently a way to abort a One Step Update in progress, there is this active Idea post which is currently marked as Planned.

    Thank you!

    -Quicken Anja
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  • Paulio
    Paulio Quicken Windows Subscription Member ✭✭

    Thx for the quick response, I hope to get a quick resolution.

  • Paulio
    Paulio Quicken Windows Subscription Member ✭✭

    I saw in the above community alert that Ticket #11551004 has been resolved. This morning both Blue and Everbank connections are working!

  • Quicken Anja
    Quicken Anja Moderator mod

    Thanks for the update! Glad to hear it is working now. 🙂

    -Quicken Anja
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