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Fidelity Rewards Credit Card non downloading

FrZpd7843

After getting error message and hitting "try again", the update says "complete", without downloading transactions. Exited quicken, rebooted, and tried again. Same result, download shows prior day balance and does not download transactions. Was able to go directly to Fidelity Rewards website and download to quicken file.

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Windows

Comments

Quicken Anja

Hello @FrZpd7843,

We appreciate you letting us know about this issue!

Upon checking your account here internally, I can see that you are receiving an FDP-185 error.

This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

We apologize for any inconvenience in the meantime! Thank you.