iPhone Mobile App running balances are incorrect

lbsunbum

The running balances on the iphone mobile app are incorrect. This makes the app useless.

I am running Quicken Mac, Classic Deluxe, ver 8.0.1, Mac Sequoia 15.1.1

The running balance syncs accurately between my desktop and Quicken on the Web.

I have in the past week

• reset the cloud data multiple times
• created a test file
• deleted/re-install the mobile app multiple times
• signed in and out of the app
• checked/unchecked multiple accounts in the sync screen

The only result has been that I now have to reconnect multiple online accounts on my desktop Quicken. I spoke with support this morning and they have passed it up the ladder.

Quicken Jasmine

Hello @lbsunbum,

I am sorry to hear that you are experiencing this issue, thanks for bringing it to our attention.

I have sent you a direct message, please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

I hope to hear from you soon!