MidFlorida CC-502 Persistent Error 2025 Update

Tadeos Tony
Tadeos Tony Quicken Windows Subscription Member

As of 2/4/2025 the CC-502 error is still a problem for MidFlorida customers who want to connect their accounts for automatic updates. Outside of manually logging transactions, which is tedious, there is no workaround or significant movement from Quicken to resolve this issue.

Research and a conversation with Quicken support says that this error is due to a coding problem that was being looked into back in October of 2024. I am curious as to why this is still an issue.

Anyone with any other news or updates? Thank you in advance.

Mods, please don't supply us with this support page: Douglas says… It does not fix this error nor is it helpful in any meaningful way.

Best regards to all.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Tadeos Tony,

    Thank you for bringing this issue to our attention!

    Could you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible) attached? This is so that I may report this issue to my team for further investigation.

    Please let me know once you have done so, thanks!

    -Quicken Jasmine

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  • Tadeos Tony
    Tadeos Tony Quicken Windows Subscription Member
    edited February 7

    Hi @Quicken Jasmine ,

    I just submitted a report with log files, a sanitized data file, and a screenshot for the error. I did not receive a support ticket number or email notification, fyi.

    I hope we can figure this out. I greatly enjoy using Quicken and MidFlorida is my main banking institution.

    Talk soon.