Pentagon Federal Credit Union Error 555

jschumann888
jschumann888 Quicken Windows Subscription Member ✭✭
edited February 6 in Download, Add/Update Accounts (Windows)

Says not connecting

Tried:

-Deactivate, reactivate

-Update Program

-Clear Cache

-Validate file

-Download manually from site

Internet connection is good. All other accounts work fine. Been going on since 2 Feb 2025.

Thanks,

John

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @jschumann888,

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • jschumann888
    jschumann888 Quicken Windows Subscription Member ✭✭

    Thanks!

  • Quicken Anja
    Quicken Anja Moderator mod

    You're welcome!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • jschumann888
    jschumann888 Quicken Windows Subscription Member ✭✭

    I was able to sign back up successfully.

    I manually downloaded the QFX file

    I clicked on it to load into quicken

    The box popped up saying I could do web connect

    I put in my name and PW

    it connected and matched my accounts

    Now downloading and balancing fine.

    Thanks,

    John

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