Ulta Beauty FDP-103 [Mac]

System

This discussion was created from comments split from: Error with ULTA.

mkh.finan

I've been experiencing this issue as well. It started on January 31. All credentials are correct. I've followed the instructions above (I'm a Mac User) and I'm still getting this same error.

Therese Merrill

Same here. I have tried all of the instructions but I continue to receive the same error message as the other users.

Quicken Jasmine

Hello @mkh.finan and @Therese Merrill,

Could you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible) attached? This is so that I may report this issue for further investigation.

Thanks!

mkh.finan

Hi Jasmine,

Per your request, I've submitted a problem report via the "Report a problem" menu selection. It includes everything you requested. Thanks for looking into this.

Mark

Quicken Jasmine

Hello @mkh.finan and @Therese Merrill,

Thanks for letting me know and I appreciate that you have submitted problem reports. This issue has been reported for further investigation, although there is no current ETA.

We truly appreciate your patience and support as we work through this issue.

(CBT-572)