Investments in Quicken Classic Premier don't update

Joyce

Feb 5 & 6, 2025 Investments don't update during the day now, though yesterday they did. And the mutual funds haven't updated for two days after market close. I ran the check for corruption and other issues, this isn't at my end. I reported this to quicken.

In addition, looking at everything I discovered a price for a cash fund that showed the dollar price as about $0.22 on a couple of days that was listed on price history a couple of weeks ago, which I manually corrected to $1.00.

Today 2/7/2025 they don't update during the day and on 2/6 after 9 pm Eastern, the mutual funds didn't update either, so I manually updated them.

Quicken Jasmine

Hello @Joyce,

It looks like your investment updates were working normally but have now stopped updating during the day, and mutual fund prices haven’t updated for two days after market close. Since you’ve already run checks for corruption and confirmed the issue isn’t on your end, have you noticed any error messages when attempting to update? Does the update process complete without errors but simply fail to retrieve the latest prices?

When you manually updated the mutual fund prices, did the updates hold, or did they revert after the next sync? Regarding the incorrect cash fund price you previously corrected, have you noticed any other price discrepancies in your history, or does this seem to be an isolated issue? 

Let me know!