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Cash Flow Report not picking up transactions on new bank account

JayDC

I have recently opened an additional business checking account. I have income in this account under an existing Category that I have been using for years. I am sure the income is categorized correctly. I have the Cash Flow Report to include "All Accounts". The new account shows up. However, the income from transactions for this particular account do not show up on the Cash Flow Report. Other accounts with same category do show up. The transactions from this new account show up on the Tax Report. Very perplexing. Using Mac 14.7.1 and Quicken 8.0.1.

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RickO

One thought: do you have anything in the Transfer column for these transactions?

JayDC

Ricko…do not have anything in the Transfer column.

RickO

My other thought is whether this category is designated as a business category or a personal category? (Check this in the Categories window details for the category.) If it's personal, that could explain why it doesn't show up in the Cash Flow report. You may need to set up a parallel income category under Business Income and change the transactions in this account to the new category. (Disclaimer: I don't use the business functions, so I'm not totally familiar.)

JayDC

Rick, thanks…I don't use the business version of Quicken either. If I select the account settings there is no option for "businesss", just "personal".

The info bubble says I would have to upgrade to be able to select business. I thought that might be an issue too. Ironically, other than this account being set up as a "checking" account it is exactly the same as my Merrill/BofA Checking Account which is set up as an "investment" account.

I have another BofA personal checking account as well. It is set up identically as the business checking. I went to this account and put in a synthetic transaction with the same Income category and voila…it shows up on the Cash Flow Report. Mystery continues……

RickO

Have you gone through the report setup to ensure that it is including all Categories, Payees and Tags? And in the Advanced tab, that it is including Reconciled, Cleared and Not Cleared transactions?

JayDC

Aha, found the problem. It was with Tags. I normally don't use tags but just recently had to. The reason is that I am using a BofA card reader for art sales. Each transaction shows on my phone and merchant account, however, when Quicken downloads the information it is batched. As a result, I have to split the total amount and create tags to identify the name of the person who made the purchase. On Venmo or via check, each one comes in individually, so I can place a name there. But when splitting the transaction, the only way to identify purchasers is to put their name in as a Tag.

So, under the Advanced Tab, I had to select "Include transactions with any or no tag". I previously had the second option checked and failed to check the recently added names under that option. So…bottomline….it works now. Thanks for sending me back to the advanced tab. Jay