Mac - Duplicate Bills & Income Entries

Question

Hello,

Why do some of my Bills & Income entries show two lines while others show as one?

For example in the picture below, Target, Wells Fargo show two entries while Fidelity Rewards, Discover, and Google show as one.

Thanks for any help you can offer me.

Jeff

Quicken Kristina · Answer

Thank you for your replies,

I forwarded this issue to the proper channels to be further investigated.  Please navigate to Help > Report a problem and submit a problem report with log files attached and (if you are willing) a sanitized copy of your data file in order to contribute to the investigation.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience!

Thank you.

(CBT-591)

jeffgman · Answer

@jobworker, Thank you for that suggestion.  It worked.  I guess it would sometimes work for me because I must have had a bill due so the amount filled in automatically.  For one the ones I did not have a bill due it defaulted to zero and produced the double lines.  I would consider that a bug in the software and hopefully it gets added to their bug list for a future version.

jobworker · Answer

@jeffgman,  You have  two line per because you have the estimated price at $0 in the Paying account.  Change the price to $0.01 and you will see only the one line.  When you change the account to reflect the $0.01 in the paying account, that will then be the only line that will appear in Bills & Income and the Transfer account will no longer show.