Received a message today that my membership is cancelled and needs to be renewed….it was renewed in January 2025 thru my credit card. Please fix this error.
Hello @claire michelini,
Thank you for reaching out and bringing this issue to our attention.
To resolve this, please sign out of your data file and sign back in. For detailed instructions, please review and follow the instructions found in this support article.
I hope this helps!
Hello again,
We haven't heard back from you in a while. Do you still need assistance?
Thank you!
Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.
