CC-601 with Navy Federal Credit Union (NFCU)

dalehawaii
dalehawaii Quicken Windows Subscription Member ✭✭✭✭
edited February 22 in Errors and Troubleshooting (Windows)

This morning, 22 FEB25, I get a CC-601 error. Did a reset and I’m almost at the finish line to link accounts after logging in but then I get to this page

https://accountservices.navyfederal.org/aggregator-authv2/aggAuthError?error=AxiosError:%20Request%20failed%20with%20status%20code%20500

with this message
{"timestamp":"2025-02-22T11:44:44.269-05:00","status":500,"error":"Internal Server Error","path":"/aggregator-authv2/aggAuthError"}


I did get email messages saying I had connected the accounts, but that final step to connect within Quicken does not come to fruition.

I suspect I should wait 24 hours or so to see if NFCU resolves the 500 server and CC-601 errors. I am able to access accounts on the website, but I also see NFCU was slow on the web.

Wanted to let others know I’m seeing this and if others are experiencing the same.

Quicken user since 1996
Quicken Home & Business Subscription
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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @dalehawaii,

    We appreciate you reaching out!

    Upon reviewing your account, I noticed that you were encountering an internal CP_SCRIPT_ERROR earlier this morning. However, your most recent connection attempts with Navy Federal Credit Union are now showing as successful on our end.

    Are you able to connect now, or are you still experiencing the C-601 error on your end?

    Check back and let us know! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Rick56
    Rick56 Member ✭✭✭

    I too had this problem this morning but I came back after a few hours and can successfully connect and download now.

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